Oaks Port Douglas Resort, Port Douglas

The hotel offers a tranquil tropical atmosphere, but the rooms are showing signs of wear. The service was lacking in attention to detail and responsiveness. The location is ideal for families with young children and nature enthusiasts. Dining options are decent but could use some improvement. Overall, a mixed experience with both positives and negatives.

My stay at the hotel was a mix of highs and lows. The room, despite being spacious with a mini kitchen and lounge area, needed serious work as it was filled with spiders and cobwebs. The service was a bit hit and miss, with some helpful gestures like arranging a quick shuttle bus but also mistakes like bringing the wrong dish. The location was convenient for a short drive into town, but relying on the paid shuttle service added up over the stay. The dining options were limited and overpriced, leading to a bit of boredom with the menu. On the bright side, the Queensland architecture and free upgrades were nice touches.

The hotel is in a good location just outside Port Douglas with spacious rooms and friendly staff. Rooms need some maintenance, but the restaurant staff are accommodating. Dining options are limited and slightly expensive.

The hotel offers a fantastic pool area with a swim-up bar and plenty of lounge-chairs, making it a perfect spot for relaxation. However, the service needs improvement in terms of friendliness and competence. The location is ideal for exploring Mossman and the reef, but guests should clarify services beforehand to avoid disappointment.

The hotel rooms were serviced promptly, though lacked some essential cooking items, and had a strong cleaning product smell. The service seemed uninterested and unfriendly, with some issues regarding cleanliness. The location was pleasant with a garden feel, but lacked some evening amenities. Facilities were adequate with notable positives and negatives.